IT Manager

We are seeking an experienced IT Manager to lead our Client Technology Services team at the University of Georgia. As a key member of our EITS team, you will be responsible for managing client-facing IT services, optimizing desktop and asset management, and implementing effective service strategies.

• Lead and inspire a team of IT support professionals to deliver exceptional client service.
• Build and maintain strong relationships with internal stakeholders and cost-recovery clients to understand their needs and align services accordingly.
• Oversee deployment, configuration, and maintenance of desktop hardware and software for internal and cost-recovery clients.
• Develop and implement comprehensive asset management strategies to ensure organizational goals, risk, compliance, and cost-effectiveness.
• Monitor and manage cloud costs to identify trends and usage patterns, and develop strategies to optimize cloud costs.
• Generate regular reports on asset management, cloud spending, cost recovery efforts, and optimization initiatives.

• Requires at least a baccalaureate degree in the field.
• Experience in managing client-facing IT services and/or IT support professionals.
• Modern desktop management, VDI, and desktop-as-a-service solutions (DaaS) experience.
• Cloud cost management experience.
• Asset and Inventory Lifecycle Management experience.
• Certifications in cloud platforms like AWS Certified Solutions Architect, Google Professional Cloud Architect, or Microsoft Certified: Azure Solutions Architect Expert.

The University of Georgia is an Equal Opportunity/Affirmative Action employer. We offer a competitive salary, excellent benefits, and a dynamic work environment.

Interested candidates should submit their application materials, including a cover letter and resume, to the University of Georgia's HR department.