Route Service Professional
4 days ago
**Job Overview**
Auto-Chlor System is seeking a highly skilled Route Service Professional to join our team. In this role, you will play a vital part in managing and growing our customer base by delivering exceptional service and maintaining high standards that keep our clients satisfied.
**Key Responsibilities**
- Service Excellence: Follow a 28-day service schedule to conduct preventative maintenance on all dish machines, ensuring seamless operations for our customers.
- Troubleshooting Expertise: Diagnose and resolve mechanical issues promptly to minimize downtime and maintain customer satisfaction.
- Sales Skills: Upsell and cross-sell additional products and services to enhance customer satisfaction and drive revenue growth.
- Emergency Support:** Provide on-call emergency service when needed, demonstrating your commitment to our clients' needs.
- Payment Management: Collect payments and follow up to ensure accounts are current and up-to-date.
- Logistics: Safely and efficiently deliver and pick up chemicals, adhering to company protocols.
- Safety First: Drive company vehicles responsibly, maintaining a clean driving record.
- Rapport Builder: Develop strong relationships with decision-makers and address customer concerns with professionalism and empathy.
- Training & Support: Educate customers on proper chemical usage to control costs and promote safety.
- Negotiation: Work on service agreement renewals and discuss price adjustments as needed.
- Flexibility: Participate in an on-call rotation and be prepared to drive in various conditions, including inclement weather and evenings.
**Requirements**
- A valid driver's license.
- Mechanical aptitude and skills.
- Strong verbal and written communication abilities.
- Able to lift 50 pounds.
**Salary Estimate:** $25 per hour plus overtime, based on industry standards and location factors. At Auto-Chlor System, we offer a competitive compensation package, comprehensive benefits, and opportunities for growth and development. We value our employees' contributions and strive to create a positive work environment that fosters success and satisfaction.
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