Route Service Professional

4 days ago


South San Francisco, California, United States Auto-Chlor System Full time

**Job Overview**

Auto-Chlor System is seeking a highly skilled Route Service Professional to join our team. In this role, you will play a vital part in managing and growing our customer base by delivering exceptional service and maintaining high standards that keep our clients satisfied.

**Key Responsibilities**

  • Service Excellence: Follow a 28-day service schedule to conduct preventative maintenance on all dish machines, ensuring seamless operations for our customers.
  • Troubleshooting Expertise: Diagnose and resolve mechanical issues promptly to minimize downtime and maintain customer satisfaction.
  • Sales Skills: Upsell and cross-sell additional products and services to enhance customer satisfaction and drive revenue growth.
  • Emergency Support:** Provide on-call emergency service when needed, demonstrating your commitment to our clients' needs.
  • Payment Management: Collect payments and follow up to ensure accounts are current and up-to-date.
  • Logistics: Safely and efficiently deliver and pick up chemicals, adhering to company protocols.
  • Safety First: Drive company vehicles responsibly, maintaining a clean driving record.
  • Rapport Builder: Develop strong relationships with decision-makers and address customer concerns with professionalism and empathy.
  • Training & Support: Educate customers on proper chemical usage to control costs and promote safety.
  • Negotiation: Work on service agreement renewals and discuss price adjustments as needed.
  • Flexibility: Participate in an on-call rotation and be prepared to drive in various conditions, including inclement weather and evenings.

**Requirements**

  • A valid driver's license.
  • Mechanical aptitude and skills.
  • Strong verbal and written communication abilities.
  • Able to lift 50 pounds.

**Salary Estimate:** $25 per hour plus overtime, based on industry standards and location factors. At Auto-Chlor System, we offer a competitive compensation package, comprehensive benefits, and opportunities for growth and development. We value our employees' contributions and strive to create a positive work environment that fosters success and satisfaction.


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