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Loan Operations Specialist

2 months ago

Kalispell, Montana, United States TrailWest Bank Full time
Job Overview

TrailWest Bank is on the lookout for a dedicated professional to join our Kalispell Loan Department. If you are an enthusiastic individual eager to embark on a rewarding career with a reputable community bank, we encourage you to explore this opportunity.


The Loan Operations Specialist role provides a competitive compensation package commensurate with experience. Additionally, we offer a comprehensive benefits program that includes paid time off, a 401k plan, employee assistance programs, wellness initiatives, and paid holidays.


ABOUT TRAILWEST BANK


As a locally owned, full-service community bank, we pride ourselves on our commitment to integrity in all our dealings. At TrailWest Bank, we have established high standards for customer service. We understand that our relationship with our clients is the cornerstone of their satisfaction. By fostering relationship banking, we set ourselves apart by delivering a high-value experience for both our customers and our team members.


In your capacity as a Loan Operations Specialist, you will be tasked with managing both consumer and commercial loan processes, delivering exceptional customer service to our clients, assisting loan officers with the setup of loans, and ensuring compliance with bank policies.

  • Respond to customer inquiries regarding their loan accounts.
  • Execute routine loan processing tasks, including ordering credit reports, appraisals, title reports, and other necessary data for underwriting; preparing loan documentation; and processing loan payments and payoffs.
  • Gain a solid understanding of regulatory tracking and reporting requirements related to consumer and commercial loans, with training provided.
  • Organize and maintain loan files, ensuring that all documents are properly signed and files are complete and compliant.
  • Board completed loans and lines of credit, including disbursements, collateral, and lien holder information.
  • Monitor pending loan files.
  • Prepare modifications, maintain logs, and update relevant software fields.
  • File loan documents and title policies appropriately.
  • Collaborate with Loan Officers to review title commitments/reports for potential issues and request loan payoffs.
  • Perform additional related duties as assigned.

Education and Experience Requirements

A high school diploma or equivalent is required, along with a minimum of 6 months of general office experience.

While prior loan servicing experience is preferred, it is not mandatory.

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