Bookstore Associate

Barnes & Noble is seeking a passionate and knowledgeable Bookseller to join our team. As a Bookseller, you will be the heart of our stores, helping to create a unique and engaging shopping experience for our customers.

You will be responsible for providing excellent customer service, sharing your knowledge of books with customers, and creating enticing displays that showcase our products. Your passion for books and people will ensure that our customers look forward to visiting our store.

• Create a welcoming environment for customers and engage with them to share your love and knowledge of books.
• Ensure a vibrant bookstore through the flawless execution of bookstore basics, including presentation, commerciality, section detail, localization, and sense of theater.
• Leverage key campaigns to hand sell and engage in conversation with every customer.
• Educate yourself continuously on books and the industry to support the store with your knowledge.
• Identify key titles and communicate with your store team on opportunities to tailor the merchandise selection to reflect the community.
• Keep the store neat and tidy, creating displays and ensuring the bookstore is always shoppable and inviting.
• Help with events and community outreach.
• Protect company assets by adhering to all processes in controlling shrink, expense, and payroll.
• Recognize and offer to help both customers and employees with urgency and care.
• Model expected behaviors to ensure compliance with all policies and procedures.

• Possess a passion for books and a knowledge of the industry.
• Have a positive and can-do attitude.
• Enjoy working with people and be energized by working in an ever-changing environment.
• Be able to clearly and respectfully communicate and express oneself.