Logistics Operations Manager

4 weeks ago


San Diego, California, United States GLOVIS America Full time
Job Summary

This position is responsible for supporting the Maquiladora Senior Manager and Manager in freight forwarding outbound related functions and personnel performance. The successful candidate will oversee the planning, coordination, and transportation of all customers' products and equipment to meet internal delivery targets.

Key Responsibilities
  • Conduct day-to-day operations and audit delivery performance to achieve company goals, including daily release of equipment to carriers and follow-up on carrier performance.
  • Coordinate daily outgate performance to surpass production and meet customer requirements, ensuring timely and accurate communication with all related parties.
  • Troubleshoot operational issues and provide guidance to outbound staff, monitoring yard inventory aging and in-transit aging to improve outbound operations.
  • Assist the HOD and HOT in outbound operation/action plans to achieve periodic goals, including process management of outbound shipment releases to carriers and cargo shipment coordination.
  • Monitor yard performance and carrier pick-up time to improve delivery performance and ensure team members follow established SOPs.
  • Process improvement, including preparing short- and long-term business plans, analysis, and forecast reports, and assisting in building pricing structures.
  • Carrier management and system operations, including qualifying new carriers and maintaining accurate TMS shipment release data.
  • Utility player to support all MQ operational needs, including assisting team members and other departments to combat discrepancies and fulfill customer needs.

Requirements
  • Strong verbal and written communication skills, excellent organizational and time-management skills, and proficiency in PC skills, including Word, Excel, PowerPoint, Outlook, and database management systems.
  • Experience in logistics operations, with a bachelor's degree and six to nine years of experience in logistics or supply chain required.

Working Conditions
  • Typical office environment with low-level noise exposure, located in the San Diego, CA office.
  • Communication with employees and field partners will be primarily conducted via phone and email.


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