Housekeeping Associate

4 days ago


Gurnee, Illinois, United States Great Wolf Lodge Full time
About the Role

At Great Wolf Lodge, we are seeking a highly motivated and detail-oriented Housekeeping Associate to join our team. As a Housekeeping Associate, you will play a critical role in ensuring our guests have a clean and comfortable stay.

Key Responsibilities
  • Clean and maintain guest rooms and public areas, including making beds, dusting, vacuuming, and cleaning bathrooms.
  • Restock supplies and maintain a clean and organized housekeeping cart.
  • Report maintenance issues and lost and found items to the appropriate channels.
  • Communicate with guests in a professional and friendly manner.
  • Assist House Attendants with delivering guest requests and picking up used guest items.
Requirements
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Successful completion of a criminal background check and drug screen.
Preferred Qualifications
  • Previous experience in housekeeping, sanitation, laundry operations, or guest services.
  • Excellent customer service and oral communication skills.
Physical Requirements
  • Able to lift up to 30 pounds.
  • Able to push/pull up to 100 pounds.
  • Able to bend, stretch, and twist.
  • Able to stand for long periods of time.
  • Able to work with chemicals according to directions.


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