Sales and Customer Experience Specialist

3 weeks ago


Denver, Colorado, United States Monstera Talent Ltd Full time
About the Job
We are looking for a motivated and customer-focused individual to join our team as a Sales and Customer Experience Specialist. In this full-time role, you will be responsible for delivering an exceptional customer experience while promoting our products and services. The ideal candidate will have a strong passion for helping others and a vibrant personality. As a key member of our team, you will interact with customers in a professional and courteous manner, addressing their inquiries, concerns, and requests. You will also provide product information, resolve complaints, and offer solutions to ensure customer satisfaction.

Responsibilities
The successful candidate will be responsible for:
  • Interacting with customers in a professional and courteous manner
  • Providing product information, resolving complaints, and offering solutions
  • Maintaining accurate and detailed customer records using our CRM system
  • Collaborating with cross-functional teams to escalate and resolve complex issues
  • Continuously enhancing product knowledge to assist customers effectively

Benefits
This role offers a competitive salary of $55,000 - $65,000 per year, comprehensive benefits package, and opportunities for professional growth and development.

How to Apply
If you are passionate about delivering exceptional customer service and promoting products and services, please submit your application now.

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