Front Desk Representative

4 weeks ago

Ludington, United States Best Western Lakewinds Full time
Job OpportunityWe are seeking a part-time Front Desk Associate to join our team at the Best Western Lakewinds in Ludington, MI. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Responsibilities
  • Provide friendly and efficient service to guests, responding to their inquiries and resolving any issues in a timely manner.
  • Process room reservations, check-ins, and check-outs, ensuring accuracy and attention to detail.
  • Manage the front desk operations, including handling phone calls, responding to emails, and maintaining a clean and organized workspace.
  • Work collaboratively with other hotel staff to ensure seamless guest experiences.
Requirements
  • Be at least 18 years old.
  • Be punctual, reliable, and friendly.
  • Have excellent communication and problem-solving skills.
  • Be available to work nights and weekends.
About UsWe are an 85-room, limited service hotel located in Ludington, MI, offering an indoor pool, hot tub, game room, and fitness room. We are committed to providing exceptional service and creating a welcoming atmosphere for our guests.

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