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Content Operations Specialist

1 month ago

Los Ranchos de Albuquerque, New Mexico, United States Hubbard Broadcasting Full time

We are seeking a Content Operations Specialist to support the day-to-day operation of our REELZ websites, email marketing, YouTube curation and upkeep, and asset management.

Job Summary

The Content Operations Specialist will be responsible for planning and executing updates for our websites, as well as new site features. This includes staying up-to-date with best practices around SEO and mobile optimization. The ideal candidate will have experience with website operations and maintenance, WordPress, and web front-end best practices.

About Us

We are a 24/7 entertainment network and website that requires occasional assistance on evenings/weekends in support of special events/activities. We offer a competitive salary range of $55,000 - $65,000 per year, based on location and experience.

Responsibilities
  • Plan and execute updates for our websites and related sites
  • Project manage the planning, testing, and launch of feature updates to our sites in coordination with site developers
  • Efficiently troubleshoot site issues and outages alongside site developers and vendors
  • Create page experiences for special events
  • Coordinate graphic artist assignments for our sites and social platforms
  • Support social media with regular posts and content
  • Responsible for creating marketing newsletters in our email marketing platform (Klaviyo) and list management
  • Support surveys within our email subscriptions using Survey Monkey or similar survey service
  • Help support web pages for REELZ PR and REELZ Affiliates, including site updates on a regular basis
  • Work with Director of Social Media & Digital to maintain and curate our YouTube channel
  • Work with outside vendors to monitor and identify pirated assets on torrent sites and YouTube
Requirements
  • Bachelor's degree in Marketing, Multimedia, Communications, Web Development, or equivalent
  • 2 years experience with website operations and maintenance
  • Experience with WordPress and web front-end best practices
  • Basic knowledge of HTML, CSS, and JavaScript
  • Basic understanding of SEO and Google Analytics
  • Knowledge of web video formats and codecs
  • Ability to proactively identify technical issues, communicate them to developers, and follow through with a resolution
  • Efficient content update and data maintenance skills
  • Experience evaluating tasks to estimate required effort for completion
  • Ability to balance multiple projects at the same time
  • Strong written and oral communication skills
  • Strong problem-solving skills and adaptability
  • Experience with YouTube publishing and curation
  • Experience with email marketing platforms like Klaviyo, MailChimp, or Constant Contact, including list management and automated workflows