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Customer Service Technician I

2 months ago

Summerville, United States Windstream Holdings Inc. Full time
About the Role

Windstream Holdings, Inc. is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations, and carrier partners across the U.S.

Our team of Field Install and Service Technicians are vital members who represent our leading telecommunications brand, connecting homeowners, small businesses, enterprise, and carrier partners across the United States.

Key Responsibilities
  • Install and repair residential and business communications services, including telephone, internet, and video.
  • Work with tools and test equipment to provide service of multiple different technologies and network designs.
  • Recommend products and services to resolve the communications needs of customers.
  • Work in both buried and aerial plant, requiring pole climbing and ladder skills.
  • Safely operate and maintain clean and organized company service vehicle.
  • Work in both inside and outside environments.
  • Complete necessary safety training and follow safety standards and regulations.
Requirements
  • High School Graduate or GED Equivalent required.
  • Two-year technical degree in computers or electronics or the equivalent in work experience desired.
  • This is a safety-sensitive position.
Benefits
  • Medical, Dental, Vision Insurance Plans.
  • Identify Theft, Legal, Auto & Home and Pet Insurance.
  • 401K Plan.
  • Health & Flexible Savings Account.
  • Life and AD&D, Spousal Life, Child Life Insurance Plans.
  • Educational Assistance Plan.
  • Generous Annual Increases.