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Hotel Shuttle Operator

2 months ago

Romulus, Michigan, United States Delta Hotels by Marriott - Detroit Metro Airport Romulus, MI Full time
Position Overview

We are seeking a dedicated Shuttle Driver to enhance our guest experience at Delta Hotels by Marriott. The ideal candidate will be responsible for safely transporting guests to and from various destinations, ensuring a pleasant and efficient travel experience.

Key Responsibilities:
  • Exceptional Guest Service: Uphold our commitment to providing outstanding service to all guests.
  • Prompt Response: Attend to guest requests for shuttle services with courtesy and efficiency, assisting with luggage as needed.
  • Safe Vehicle Operation: Drive in compliance with state regulations and adhere to all airport guidelines related to shuttle operations.
  • Information Provider: Share knowledge about hotel amenities, services, and local attractions to enhance guest satisfaction.
  • Vehicle Maintenance: Conduct daily inspections of the shuttle vehicle, addressing any issues and ensuring cleanliness at all times.
  • Mileage Tracking: Maintain accurate records of vehicle mileage.
  • Area Cleanliness: Regularly check and maintain the cleanliness of the hotel entrance and surrounding areas.
  • Support Duties: Assist with housekeeping and laundry tasks as required.
  • Team Collaboration: Foster teamwork and quality service through effective communication with colleagues across shifts.
  • Special Requests: Ensure that guest requests are met with precision and care.
Qualifications:
  • Strong guest service orientation.
  • Impeccable driving record.
  • Must be at least 21 years old.
  • Possession of a valid driver's license.
About Delta Hotels by Marriott

Delta Hotels by Marriott is committed to providing a seamless travel experience across numerous locations worldwide. We focus on the essential details that matter most, ensuring our guests enjoy a streamlined and memorable stay.