Support Representative Professional

3 weeks ago


Poplar Bluff, Missouri, United States Cable One Full time
About the Role:

This Customer Service Representative position plays a critical role in ensuring that our customers receive exceptional service and support. The successful candidate will be responsible for handling customer calls, responding to customer inquiries, and resolving issues related to billing, service outages, and equipment installations. This is an excellent opportunity to join a leading provider of cable television, internet, and phone services and contribute to delivering exceptional customer experiences.

Responsibilities:
  • Provide timely and effective support to customers through phone, email, and chat.
  • Respond to customer complaints and resolve issues in a professional and courteous manner.
  • Work closely with internal teams to resolve complex customer issues and improve overall customer satisfaction.


Requirements:
  • High school diploma or equivalent experience in a customer-facing role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse customer groups.
  • Ability to work in a fast-paced environment and manage multiple priorities simultaneously.


What We Offer:

Cable One offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We prioritize creating a collaborative and supportive work environment that fosters employee engagement and job satisfaction. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

Estimated Salary:$50,000 - $65,000 per year, depending on experience.

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