Petco Assistant Store Manager Leadership Position

4 days ago


Fairbanks, Alaska, United States Petco Full time
Store Management and Guest Experience Expert

About the Role:

As a Solutions Manager at Petco, you will be responsible for leading the guest experience and selling culture in our Pet Care Centers. You will promote a healthier future for pets and their owners by coaching the team, driving sales growth, and ensuring operational standards are met.

Key Responsibilities:

  • Utilize business acumen to analyze and diagnose business trends and implement effective business improvement plans.
  • Accountable for driving the implementation and execution of guest-centric programs such as nutrition standards, companion animal sales, seasonal promotions, and services to meet and exceed sales targets.
  • Lead with an Omni Channel sales mindset to solve for the guest needs, including services, vet services, loyalty programs, BOPUS, endless aisle, and repeat delivery.
  • Be accountable as Leader on Duty for supporting Pet Care Center execution, training, communication, and implementation of company initiatives, programs, policies, procedures, safety practices, guest escalations, and promotions.
  • Process register transactions in a way that creates a great experience for each guest.
  • Be a role model within our selling model and support guest interactions as needed.
  • Accountable for recruiting, hiring, training, coaching, validation, recognition, performance management, and development of all directly reporting partners required to run the Pet Care Center efficiently and to Petco standards.
  • Ensure the weekly schedule is written effectively to maximize sales floor coverage and guest engagement utilizing Petco selling behaviors.
  • Promote a positive leadership culture of teamwork, inclusion, and collaboration by establishing priorities and providing clear direction aligned across all departments.

Requirements:

  • A high school diploma or its equivalent is required; some college level business/management courses preferred.
  • 2 or more years of management experience or the equivalent is required, with 3 or more years preferred.
  • Must be licensed to operate a motor vehicle.
  • Proficiency in communication skills, organizational skills, and computer skills is required to include Outlook, Word, Excel, PowerPoint, and other applications as needed.

Estimated Salary Range:$65,000 - $85,000 per year

Why Choose Petco?

At Petco, we are committed to improving the lives of pets, pet parents, and our partners. We strive to create a positive work environment that fosters teamwork, inclusion, and collaboration. Our talented team members are passionate about delivering exceptional customer service and promoting a healthy and happy lifestyle for pets and their owners.



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