Breakfast Attendant

2 weeks ago


Appleton, Wisconsin, United States Fairfield Inn & Suites Appleton Full time
Job Summary

We are seeking a skilled Breakfast Attendant to join our team at Fairfield Inn & Suites Appleton. As a Breakfast Attendant, you will be responsible for ensuring our guests start their day off right with a great breakfast and genuine service.

Responsibilities
  • Coordinate day-to-day activities, ensuring breakfast is prepared in accordance to food handling regulations, guidelines and brand standards.
  • Ensure food is prepped and ready for the beginning of breakfast and replenished throughout breakfast hours.
  • Welcome guests with a friendly greeting and a smile and ensure you are walking around the breakfast area engaging them; replenish coffee and provide a memorable guest experience.
  • Maintain inventory of all food supply and assist with the completion of food orders as necessary.
  • Assist in necessary setup, service and breakdown of breakfast and meeting room functions.
  • Inspect the kitchen, prep area, and dining space for cleanliness, working condition and proper furniture/equipment set-up.
  • Maintain complete knowledge of correct maintenance and use of equipment.
  • Check storage areas for proper supplies, organization, and cleanliness.
  • Clear and reset counters and tables at conclusion of each guest.
  • Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
  • Respond to guest requests and complaints in a timely, efficient, appropriate and friendly manner.
  • Work with the hotel team to create and deliver a memorable service experience for guests.
Qualifications
  • Knowledge of food service regulations.
  • Strong customer service and interpersonal communications skills required.
  • Able to easily and quickly lift and carry heavy trays.
  • Able to stand for long periods of time.
  • Able to utilize quick thinking and apply quick resolution to guest issues in accordance to the brand standards.
  • Able to work in fast paced environment.
  • Able to prioritize, organize, and manage multiple tasks.
Benefits
  • PTO with immediate accrual.
  • Access 50% of your wages prior to payday.
  • Discount program for car rentals, travel, entertainment, etc.
  • Hotel Discounts Worldwide.
  • Health Insurance.
  • Dental Insurance.
  • Vision Insurance.
  • Basic Life/AD&D and Supplemental Life Insurance.
  • Voluntary Options – Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal.
  • Employer Sponsored Long-Term Disability Coverage.
  • 401(k) with immediate match.
  • Double Time for Holidays Worked.
  • Health Savings Account.
  • Employee Assistance Program (EAP).
  • Dependent Care FSA.

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