Store Operations Manager

7 days ago


South Bend, Indiana, United States GNC Full time

About GNC

We are a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. Our team is passionate about driving change and turning aspirations into actions.

As a Store Manager, you will lead, coach, and support your team to provide exceptional service and guidance to our customers. You'll oversee the daily operations of the store, including business performance, product management, and ensuring your team has the tools to succeed.

Responsibilities:

  • Merchandise products according to GNC standards while ensuring they are easy to see and buy.
  • Support the total shopping experience, including visual and operational elements, current sales initiatives, and the customer relationship that leads to sales and repeat business.
  • Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
  • Build strong teams, demonstrate leadership, and managerial skills, such as giving feedback to store associates regarding work performance on an on-going basis, recruiting, hiring, and performance management.
  • Opening, closing, and operating the retail facility, including cash handling, inventory count, and deposits according to GNC procedures.
  • Promote the organization's mission and initiatives by attending community fairs, conferences, meetings, and other public gatherings.

Requirements and Expectations:

  • Stand or walk for up to eight hours a day.
  • Frequent reaching, bending, and twisting below waist and above shoulders.
  • Frequently use repetitive hand-to-finger motions and reach with hands and arms.
  • Frequently lift up to 20 pounds, occasionally lifting up to 40 pounds, push/pull up to 20 lbs.
  • Climb ladders, reach, and bend.
  • Work in temperatures ranging from 50 - 85 degrees, especially in stock room areas.
  • Use a computer up to 60% of the time throughout the day.

Working Schedule:

  • Five (5) days / forty (40) hours a week.
  • Managers of mall and strip center stores must work at least two nights during the week until closing, one weekend night, and one other night.
  • Strip center managers must also work a full shift on Saturdays.
  • Mall managers are expected to work peak business days, including weekends.
  • Managers are expected to work a minimum of one full Sunday per month.
  • Managers of downtown stores must also work during the lunch hour Monday through Friday and one night per week until closing if the store is open in the evening.
  • Managers are expected to work all major U.S. holidays that the store is open.

Benefits:

  • Medical, dental, vision, STD, LTD, paid company life insurance, 401K program with company match, 30% employee merchandise discount on GNC products, 20% employee discount on 3rd party products, monthly free product offers, and access to the Employee Assistance Program.
  • GNC offers a base pay range of $15.00 to $19.00 per hour, with the opportunity to earn additional weekly income through GNC's Individual Sales Incentive Plan.


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