Property Claims Adjuster

24 hours ago


Honolulu, Hawaii, United States State Farm Full time
Property Field Inspection Claim Specialist

At State Farm, we're committed to being good neighbors and helping people. As a Property Field Inspection Claim Specialist, you'll play a critical role in our mission by handling accidental and weather-related claims for homeowners, commercial properties, and large losses.

Key Responsibilities:
  • Conduct on-site inspections and assessments of property damages for both residential and commercial claims
  • Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently
  • Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally
  • Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process
  • Investigate and adjust both personal and commercial property claims with exposures up to $500,000
  • Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations
  • Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines
Requirements:
  • Bachelor's degree in a related field is preferred or equivalent work experience
  • Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims
  • Strong knowledge of property insurance policies, coverage, and claim handling practices
  • Demonstrated knowledge of both residential and commercial building construction
  • Familiarity with local regulations and compliance requirements in your assigned territory
  • Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders
  • Proven effective communication skills to handle difficult/emotional conversations with a customer-minded focus
  • Proven ability to assess damages, estimate repair costs, and negotiate settlements
  • Detail-oriented with strong organizational and analytical skills
  • Proficient in using claims management software and other relevant tools
Preferred Skills:
  • Experience in handling complex or high-value claims
  • Construction background
  • Water mitigation inspection
  • Xactimate, XactContents

We offer a competitive Total Rewards package, including a potential starting salary of $59,059.65 - $79,230.63 annually, $29.31 - 39.32 / hour, and opportunities for professional growth and development. If you're a motivated and detail-oriented individual with a passion for customer service, we encourage you to apply for this exciting opportunity.


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