Director of Program Operations

7 days ago


Providence, Rhode Island, United States Dorcas International Institute of RI Full time
Job Summary

Dorcas International Institute of Rhode Island is seeking a highly skilled and experienced Director of Program Operations to oversee the coordination of all aspects of refugee resettlement and case management programming. This is a full-time position that offers a wide range of professional opportunities in a growing organization.

Key Responsibilities
  • Oversee the coordination of all aspects of refugee resettlement and case management programming, including planning, organizing, staffing, leading, and controlling program activities.
  • Partner closely with executive leadership to effectively communicate strategy, indicators, and organizational changes internally and externally.
  • Map strategic plans with appropriate level of detail to enable tactical implementation and benchmark success within budgetary guidelines.
  • Establish relationships with external stakeholders, partner agencies, and our communities, as well as improve operations by developing structures, streamlining procedures, and increasing effectiveness by implementing proven best practices.
Requirements
  • Minimum of a Bachelor's Degree with preferred Master's Degree relevant to operations management.
  • At least five years of supervisory/management experience.
  • Refugee Resettlement experience a plus.
  • Ability to lead and positively influence others to achieve results that are in the best interest of the organization.
  • Anticipates, understands, and responds to the needs of internal and external clients to meet or exceed their expectations.
  • Strong project management skills, attention to detail, ability to manage and prioritize multiple complex tasks and maintain composure under demanding deadlines in a constantly changing environment.
  • Ability to develop new ways to improve operations of the department/program and to create new opportunities.
  • Problem solving skills; ability to assess problems, identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
  • Understands ethical behavior and business practices, and ensures that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.
  • Bilingual candidates are encouraged to apply.
Why Join Us?
  • Generous health & dental benefits.
  • Plentiful paid vacation, sick days, and personal leave in addition to 13 paid holidays.
  • 403b retirement plan with employer contribution and life insurance.
  • Full-Time 37.5 hours per week.
  • Salary Range $85,000-$90.000.


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