Accommodation Services Representative

3 weeks ago


Morgan Hill, California, United States Extended Stay Full time
Job Description

We are looking for a highly organized and detail-oriented Guest Services Rep to join our team at Extended Stay. As a Guest Services Rep, you will be responsible for ensuring that our guests have a comfortable and enjoyable stay with us. This includes processing reservations, handling guest requests, and resolving any issues that may arise.

About the Role

This is a full-time position that requires a strong ability to multitask, work well under pressure, and maintain a high level of professionalism at all times. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for delivering exceptional service.

Key Responsibilities
  • Process reservations and registrations according to company guidelines
  • Handle guest requests and resolve any issues promptly and efficiently
  • Work closely with other departments to ensure seamless guest experience
Requirements
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and knowledge of software applications
Estimated Salary

$50,000 - $65,000 per year, depending on experience.



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