Customer Service Representative II

3 weeks ago


Southfield, Michigan, United States Vibe Credit Union Full time

**Job Summary**

We are seeking a highly skilled Customer Service Representative II to join our team at Vibe Credit Union. In this role, you will be responsible for providing exceptional service to our members by assisting with account maintenance, lending, and cross-selling products.

Key Responsibilities:

  • Communicate the benefits of our products and services to members.
  • Built relationships and actively cross-sell beneficial products and services.
  • Service member accounts by explaining benefits and opening new accounts, certificates, IRAs, and lending products.
  • Respond to member requests and provide effective solutions to resolve situations.

Requirements:

  • High school graduate or equivalent.
  • Customer/memberservice experience preferred.

Estimated Salary:** $45,000 - $60,000 per year (based on location).

Vibe Credit Union offers a dynamic work environment and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.



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