Clinical Operations Assistant

3 weeks ago


Mesa, Arizona, United States Crossroads Inc Full time

Job Summary: Crossroads Inc is seeking a skilled Case Manager - Support Specialist to support and assist our Clinical Coordinators in all aspects of client services.

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Responsibilities:

  • Treatment Planning: Develop and provide individual treatment plans, monitor, evaluate, and document client progress.
  • Caseload Management: Maintain a client caseload, set by manager, complete all required documentation in a timely manner, including progress notes, evaluations, treatment plans, coordination of care, and discharge planning, adhering to regulatory requirements and company policies.
  • Interventions and Coordination: Provide individual and group interventions, including crisis management as required, facilitate coordination of care, case review, weekly progress updates, and aftercare services.
  • Meetings and Training: Participate in clinical staff meetings, trainings, and other activities as required.
  • Issue Resolution: Discuss issues regarding program requirements and/or conflicts with clients.
  • Referrals and Applications: Assist clients in completing applications for government assistance, probation/court obligations, and referrals to independent agencies.

Requirements:

  • Age and Licensure: Must meet Arizona Department of Health Services personnel member requirements: at least 21 years old; or licensed or certified under A.R.S. Title 32 and providing services within the personnel member's scope of practice.
  • Ethical Standards: Must maintain high ethical standards and demonstrate sound judgment, problem-solving skills, and strong organizational skills.
  • Clearance and Certifications: Valid Fingerprint Clearance Card, Current CPR/First Aid/Narcan Certification, and current and annual negative TB test.
  • Technical Skills: Proficient in Computer/Microsoft Office/EMR and typing.

Estimated Salary: $58,000 per annum.

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Work Environment: Fast-paced behavioral health setting, primarily indoors with some outdoor work possible.

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Physical Demands: Regularly sit and speak or hear, occasionally stand, walk, use hands to handle or feel, reach hands and arms, stoop, kneel, crouch or crawl. Occasionally lift and/or move up to 50 pounds and seldom lift and/or move >100 pounds. Color vision, depth perception, and ability to adjust focus required.

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Shift Requirements: Days, nights, weekends, and holidays.

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Travel: Valid AZ Driver's License, may include travel between sites and other locations, local and statewide travel when requested or required.

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Benefits: 401(k) with matching of up to 3%, company-paid premiums for full-time employees for Medical, Dental, Vision, and Life Insurance, Supplemental Life Insurance and short-term disability, Paid time off, Tuition Reimbursement.



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