Care and Support Professional

4 weeks ago


Sterling, Virginia, United States Belfort Furniture Full time
Customer Care and Support Role

We are seeking a skilled Customer Care and Support Professional to join our team at Belfort Furniture. In this role, you will be responsible for delivering exceptional customer experiences, resolving product or service issues, and providing timely support to customers.

Main Requirements:

  • Over one year of experience in customer service, sales, or other relevant fields, preferably in retail.
  • Prior call center experience is an asset.
  • Strong communication, problem-solving, and analytical skills.

Responsibilities:

  • Managing customer interactions, including phone calls, emails, and chats.
  • Resolving product or service issues through effective communication and solution implementation.
  • Providing timely updates and feedback to customers.

Additional Information:

  • $16-$17.50 per hour (based on industry experience).
  • Tuesday-Saturday schedule.
  • Opportunities for growth and development within the company.

We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) retirement program, voluntary life insurance, and merchandise discount.



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