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Service Technician

2 months ago


Salt Lake, Utah, United States Johnson Controls International Full time
Job Summary

We are seeking a highly skilled Service Technician to join our team at Johnson Controls International. As a Service Technician, you will be responsible for installing, maintaining, and repairing fire alarm, security, and access control systems at customer sites.

Key Responsibilities
  • Diagnose and repair malfunctions in electronic fire alarm systems and other related building system products
  • Service and troubleshoot various manufacturers' Fire & Life Safety systems, including SimplexGrinnell
  • Read and interpret blueprints, diagrams, submittals, specifications, software, and operational product manuals
  • Provide excellent customer service by communicating with district staff and customers to ensure satisfaction
  • Complete Service Acknowledgements with proper coding through communication devices
  • Participate in a scheduled On-call rotation and help train or mentor others on the service team
  • Organize and utilize technical resources, information, material, and support to assure efficient execution of tasks
  • Program fire alarm, security, and access control system panels
  • Experience with CCTV and IT and IP networks is a plus
Requirements
  • 3+ years' experience with fire alarm, access control, security intrusion, sound, and communications systems
  • A good working knowledge of computers is necessary
  • Able to perform physical labor, including carrying and moving equipment and tools up to 50-70 lbs
  • Ability to work flexible hours, including weekends, and overnight travel may be required
  • Maintain truck inventory to ensure timely response to customer needs
  • Retain any licenses required by National, State, and Local codes
Preferred Qualifications
  • Technical training preferred

Johnson Controls International is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by law.