Retail Banking Specialist

3 weeks ago


Chicago, Illinois, United States Old Second National Bank Full time

About Old Second National Bank

We're a leading financial institution dedicated to serving our community with integrity and expertise. Our team of experienced professionals is committed to delivering exceptional customer service and innovative solutions.

Job Description

We're seeking an experienced Universal Banker to join our team. This role requires strong communication skills, attention to detail, and a commitment to meeting sales and service goals.

Key Responsibilities

  • Provide exceptional customer service and sales, including opening and closing accounts, performing account maintenance, and handling basic Teller functions.
  • Meet sales and service goals by actively engaging in Bank sales processes and building strong customer relationships.
  • Audit customer accounts to ensure accuracy and compliance with established policies and procedures.

Requirements

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • 2-5 years of relevant experience in banking, customer service, or sales.
  • Bi-lingual English and Spanish speaking preferred but not required.

Compensation & Benefits

The estimated salary for this role is $17.50 - $22.50/hour, based on experience. As a Universal Banker at Old Second National Bank, you'll be eligible to participate in our Retail Incentive Plan, which offers variable pay based on sales performance.



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