Front Desk Professional

3 weeks ago


Exton, Pennsylvania, United States NovaCare Rehabilitation Full time
Patient Service Specialist
NovaCare Rehabilitation is seeking a highly motivated and detail-oriented Patient Service Specialist to join our team. As a Patient Service Specialist, you will be responsible for providing administrative support to our patients, ensuring that they receive exceptional service and care.

About the Role:
We are looking for a professional who can work in a dynamic environment and provide excellent customer service to our patients. As a Patient Service Specialist, you will be responsible for greeting new and existing patients, registering new patients, and providing information about their visit. You will also be responsible for scheduling patient appointments, communicating with various parties, and collecting co-pays from patients.

Key Responsibilities:
* Greet new and existing patients, register new patients, and provide information about their visit
* Schedule patient appointments in person or over the phone
* Communicate with various parties, including attorney offices, insurance companies, and translation companies
* Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
* Provide patients with information about their next appointment as they check out
* Respond to requests for information from patients, providers, and coworkers

Requirements:
* High School Diploma or GED
* 1 year of front desk experience
* 1 year of medical office experience

Estimated Salary: $17.00 per hour (pending experience)

This is an excellent opportunity to work in a rewarding environment where you can make a real difference in the lives of our patients.

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