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Automotive Parts Specialist
2 months ago
We are seeking a highly motivated and customer-focused Automotive Parts Advisor to join our team at Wright Automotive Group. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience when purchasing automotive parts.
Responsibilities:- Oversee the parts sales process from customer inquiry to finding the part to invoicing the customer.
- Work with the parts manager to locate any parts not in stock.
- Complete special order part requests for any parts that need to be ordered for the customer.
- Communicate with customers on the status of any parts ordered and notify them upon delivery to the dealership.
- Perform other duties as assigned.
- Serve as backup to the parts counterperson or stocking clerk as necessary.
- Communicate with staff and customers in a friendly and professional manner.
- Must follow all company safety policies and procedures.
- Understand and follow federal, state, and local regulations applicable to the industry.
- High School Diploma or equivalent required.
- Experience with auto parts sales preferred.
- People-focused and obsessed with providing great customer service.
- Ability to work in a fast-paced work environment.
- Strong organizational and time management skills.
- Professional appearance and strong work ethic.
- Proficient with computer skills is preferred.
- Valid and current Driver's License with the ability to maintain a good driving record.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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