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Stock Associate
2 months ago
About the Role
As a Stock Associate at Total Wine & More, you will play a vital role in delivering exceptional customer experiences by maintaining optimal product inventory levels. Your responsibilities will include processing freight, stocking shelves, and ensuring the store is organized and clean. You may also be assigned as a cashier or sales assistant, working closely with the store management team.
Your Key Responsibilities
- Provide exceptional customer service by greeting and engaging with customers, while informing them about our products and services.
- Maintain aisles by following established sorting and stocking guidelines, ensuring a seamless shopping experience for our customers.
- Process freight efficiently, ensuring the sorting area is safe and organized, including unloading truck trailers, loading merchandise onto carts, and distributing inventory to correct locations.
- Open and stack cases and merchandise, break down boxes, and bale cardboard, maintaining a clean and organized stockroom.
- Ensure signage is correctly placed, build displays and end caps, and clean and maintain merchandise, creating an attractive store environment.
- Become familiar with and share Total Wine & More's product portfolio, providing expert knowledge to customers.
- Maintain store safety and cleanliness standards on the sales floor, stockroom, lockers, kitchen, bathroom, and other areas.
What We're Looking For
- 21 years of age or older.
- Ability to work a flexible schedule as business requires, which may also depend on your preference for part-time or full-time hours.
- Experience using technology applicable to the position and access information necessary to complete daily responsibilities.
- 1-year retail sales associate, merchandiser, or inventory specialist experience preferred, to include greeting customers, stocking, merchandising, managing inventory, or replenishment.
- Strong interpersonal skills with a positive and engaging attitude.
- Value collaboration and acting as a team player.
- Desire to develop knowledge of product and services.
Physical Requirements
- Walk, bend down repeatedly, and be on feet for 8-10 hours a day.
- Climb ladders and lift 50 lbs. overhead and repeatedly.
We Offer
- Paid Time Off (PTO).
- Generous store discounts.
- Health care plans (medical, prescription, dental, vision).
- 401(k), HSA, FSA, Pre-tax commuter benefits.
- Disability and life insurance coverage.
- Paid parental leave.
- Pet insurance.
- Critical illness and accident insurance.
- Discounted home and auto insurance.
- College tuition assistance.
- Career development, industry knowledge, and wine, spirits, and beer education.
- Consumer classes.
- & More.