Senior Manager of Logistics Operations

4 weeks ago

Atlanta, Georgia, United States STORD Full time
About Stord

Stord is a leading commerce enablement provider of fulfillment services and technology that powers seamless checkout and delivery experiences for high-volume mid-market and enterprise brands across all channels. Stord manages over $5 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including Order Management System (OMS), Pre- and Post-Purchase, and Warehouse Management System (WMS) platforms.

With Stord, brands can sell more, save money, and reduce headaches. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.

Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, and Salesforce Ventures.

Job Overview

The Senior Manager of Logistics Operations will play a pivotal role in optimizing our parcel operations, enhancing efficiency, and ensuring a seamless experience for our clients. The successful candidate will bring their expertise in operations, capacity planning, and operational improvements to the table, while also showcasing their support skills in new internal and external issue resolution.

Key Responsibilities
  • Operational Experience and Outbound Experience
  • Transportation Planning
  • Domestic and International Parcel Shipping
  • Hazmat Requirements and Compliance
  • Creation and Implementation of Programs and Standard Operating Procedures (SOPs)
  • Expertise in Data Analysis and Presentation of Executive-Level Insights
  • Project- and Program Management
  • Effective Communication at Varying Levels
  • High Degree of Ownership
Requirements
  • Proven Experience in Parcel Management, Including a Comprehensive Understanding of Fulfillment Center Operations, International Shipping, and Industry Best Practices
  • Proficiency in Domestic and International Shipping Processes and Regulations to Ensure Seamless Operations
  • Knowledge and Hands-on Experience in Managing Outbound Operations within the Parcel Industry
  • Experience with MS Excel and Visual Basic for Data Analysis, Reporting, and Decision-Making Purposes
  • Experience with Data Reporting Tools (DOMO/Tableau)
  • Exceptional Communication Skills, Both Written and Verbal, to Facilitate Collaboration and Convey Complex Ideas Clearly
  • Strong Critical Thinking Abilities with a Track Record of Effectively Solving Analytical Problems Using a Data-Driven Approach
  • Demonstrated Ability to Lead and Manage Projects, Ensuring Successful Outcomes within Defined Timelines
  • A Proactive and Results-Driven Mindset with a Focus on Continuous Improvement and Operational Excellence
Benefits
  • Competitive Salary and Bonus
  • Friendly, Passionate, and Intelligent Employee Base
  • Creative Problem Solving and Entrepreneurial Thinking
  • Fast-Paced Environment
  • Low-Ego, Solution-Driven Culture
  • Community Involvement and Volunteer Opportunities
  • Employee Resource Groups: Women of Stord, JEDI (Justice, Equity, Diversity, & Inclusion), Stord-Serves, & More
What We Offer
  • 401(k)
  • Medical, Dental, and Vision Insurance
  • Life and Disability Insurance
  • Health Savings Account (HSA) Option
  • Employee Assistance Program (EAP) - Mental Health Resources
  • Paid Parental Leave
  • Gym Stipend
  • Paid Time Off
  • Paid Holidays
  • And More

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