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Restaurant Operations Manager

1 month ago

Decatur, Illinois, United States Qdoba Restaurant Corporation Full time

At Qdoba, we're seeking a Restaurant Shift Lead to join our team. This role is perfect for individuals who enjoy working with others and are passionate about delivering exceptional guest experiences.

About the Role

This position is responsible for leading restaurant operations, in conjunction with or in the absence of the Restaurant Manager. You will use discretion in daily management decisions and be accountable for living the Qdoba brand values.

Key Responsibilities
  1. Manage daily activities to achieve excellence in restaurant operational performance.
  2. Hold restaurant team members accountable for consistently delivering excellent guest service and food quality.
  3. Treat employees with respect and dignity, recognizing and rewarding them regularly.
  4. Comply with all state and federal labor laws and regulations.
  5. Interact with guests and the community, responding to questions, concerns, and complaints in a timely and professional manner.
  6. Maintain brand image by ensuring restaurant cleanliness, maintenance, and excellent food & service.
  7. Partner with the restaurant manager to analyze restaurant operational and financial performance.

You will help support the company by maintaining an outstanding work environment through leadership, direction, training, and development.

About Qdoba

We bring flavor to people's lives by valuing diversity and the unique perspectives our employees bring to the table.

As a Restaurant Shift Lead at Qdoba, you can expect:

  • Competitive wages up to $20 per hour, with hourly tip pool averages of $2+ per hour
  • Free shift meals
  • Flexible scheduling
  • Health insurance
  • Paid time off
  • Tuition reimbursement program
  • Advancement opportunities including raises, promotions, and bonuses

The estimated salary for this position is around $18-$22 per hour, depending on experience and qualifications.