Patient Services Representative II, Endocrinology Specialist

1 week ago


Yuba City, California, United States Sutter Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Services Representative II to join our Endocrinology team at Sutter Health. As the first point of contact for patients, you will be responsible for greeting and checking-in patients, verifying information, scheduling appointments, and updating Electronic Health Records (EHRs). Your excellent communication skills and ability to work effectively in a fast-paced environment will make you an invaluable asset to our team.

Key Responsibilities
  • Provide exceptional patient care and service, ensuring a positive experience for all patients and their families.
  • Verify patient information, schedule appointments, and update EHRs in a timely and accurate manner.
  • Facilitate intake procedures, including completion of healthcare and insurance forms, and collect payments for services.
  • Communicate effectively with patients, families, and healthcare providers to ensure seamless care coordination.
  • Work collaboratively with the healthcare team to achieve departmental and corporate objectives.
Requirements
  • High School Diploma or equivalent education/experience.
  • 1 year of recent relevant experience in a medical office setting.
  • Basic knowledge of insurance policies and procedures, as well as patient billing.
  • Excellent written and verbal communication skills.
  • Ability to work independently and as part of a team.
What We Offer

Sutter Health is an equal opportunity employer and offers a comprehensive benefits package, including competitive pay, medical, dental, and vision insurance, 401(k) matching, and paid time off. We are committed to providing a work environment that is inclusive, respectful, and supportive of all employees.



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