Customer Service Representative

3 weeks ago

Dallas, Texas, United States Shanda Martin - State Farm Agent Full time
Job Overview

We are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Manage appointment scheduling and office communications
  • Assist with handling incoming inquiries and maintaining customer records
  • Provide excellent customer service and follow up on client needs
  • Support the team with various administrative tasks and projects
Benefits
  • Competitive pay
  • Paid time off (must be full-time)
  • Life Insurance (must be full-time)
  • Health Incentive Plan (must be full-time)
  • Growth potential/Opportunity for advancement within the agency
  • Mentorship and training/development
Requirements
  • Excellent communication skills - written, verbal and listening
  • Great interpersonal skills
  • Detail oriented
  • Strong organizational and multitasking abilities
  • Basic computer skills, including Microsoft Office and CRM systems

We are an equal opportunity employer and welcome applications from diverse candidates. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

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