Hospitality Service Associate

7 days ago


Clovis, California, United States Dimension Hospitality LLC Full time
About the Role
As a Guest Service Representative at Dimension Hospitality LLC, you will be responsible for providing exceptional customer service to our guests. You will be the first point of contact for many of our guests, and your warm and welcoming demeanor will set the tone for their entire stay with us.

Responsibilities:
- Greet and register guests, assigning them rooms and providing them with essential information about the hotel's facilities and services.
- Respond to guest inquiries and resolve any issues promptly and professionally.
- Maintain accurate records of room availability and guests' accounts.
- Compute bills and collect payments from guests accurately and efficiently.

Requirements:
- High school diploma or equivalent required.
- Minimum 3 months of experience in hospitality, general office, accounts receivable, or customer service.

Compensation and Benefits:
- Salary: $30,000 - $40,000 per year.
- Medical benefits with 5 different plan levels available.
- Prescription drug benefits.
- Dental benefits with 2 different plan levels available.
- Vision insurance.
- Basic life and accidental death and dismemberment insurance.
- Voluntary life and accidental death and dismemberment insurance.
- Voluntary short-term disability.
- Health savings account.
- Teladoc.
- Accident supplemental benefits.
- Critical illness insurance.
- Hospital indemnity insurance.
- Employee assistance program.
- Travel assist insurance.
- Pet insurance.

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