Customer Experience Lead
7 days ago
We are seeking a highly motivated Customer Experience Lead to join our team at Chick-fil-A Tom Austin Hwy.
This role will be responsible for leading a team of front-of-house staff to deliver exceptional customer experiences and driving business growth through data analysis and informed decision-making.
Key Responsibilities:- Lead and motivate a team of front-of-house staff
- Maintain high standards of food safety, quality, and cleanliness
- Analyze data and make informed decisions to drive business growth
- Develop and execute operational plans to achieve sales and service goals
- Minimum 2 years of experience in restaurant management or leadership role
- Proven track record of achieving sales and service goals
- Strong communication and interpersonal skills
- Bachelor's degree in Business Administration or related field
The estimated salary for this role is $17.00 - $22.00 per hour.
We offer a range of benefits, including:
- 100% coverage of employee-only medical insurance plan
- 401(k) with up to 4% match for eligible employees
- Dental and vision insurance
- 2 weeks paid time off
- Free meal on every shift worked
- Access to learning library for professional development
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