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Director of Financial Aid Operations

1 month ago

Santa Clarita, California, United States California Institute of the Arts Full time
Job Title: Director of Financial Aid

California Institute of the Arts (CalArts) is a renowned institution dedicated to fostering artistic innovation and excellence. We are seeking a highly skilled and experienced Director of Financial Aid to join our Enrollment Management team.

Job Summary:

The Director of Financial Aid will be responsible for leading the financial aid office, ensuring compliance with federal and state regulations, and providing exceptional customer service to students, families, and staff. This is a key leadership position that requires a strong understanding of financial aid policies, procedures, and best practices.

Key Responsibilities:
  • Manage the financial aid review and awarding process for new and continuing students, including administration of institutional, state, and federal aid programs.
  • Develop and administer departmental processes to ensure compliance in all aspects of federal and state awarding, including Title IV aid, state grants, federal work study.
  • Provide training and leadership to the financial aid staff, ensuring they have the necessary skills and knowledge to provide high-quality service to students and families.
  • Collaborate with Enrollment Management, Finance, and other campus partners to develop and implement financial aid strategies that support enrollment goals and student success.
  • Develop and maintain written departmental processes and procedures, including required compliance policies and procedures.
  • Lead the research for, and project the feasibility of, a unified student financial services model, including student aid and student accounts/bursary functions.
Requirements:
  • Bachelor's degree and five or more years of progressive experience in a college financial aid office, including experience managing direct personnel reports within the office and remotely.
  • Expert technical fluency with common office and financial aid software systems, including MS Office, Adobe Acrobat, the Google suite, and student information systems.
  • Seasoned experience with data analysis, and the ability to synthesize and communicate complex data to inform institutional decisions.
  • Demonstrated ability to create and maintain a respectful, positive work environment.
  • Excellent interpersonal, written, and oral communication skills, including the ability to communicate complex information to a variety of constituencies.
Preferred Qualifications:
  • Advanced degree in a related field (arts practice area, education, management, etc.).
  • Direct Ellucian Colleague experience.
  • Experience with institutional methodology and complex institutional financial aid modeling.
What We Offer:

CalArts offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are committed to fostering a diverse and inclusive work environment, and we welcome applications from candidates who share our values.

Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you