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Retail Sales Lead

2 months ago

Natick, Massachusetts, United States Fabletics Full time
About the Role

We are seeking a highly motivated and experienced Sales Lead to join our Fabletics Retail Store team. As a Sales Lead, you will be responsible for providing a best-in-class retail store customer experience and supporting sales and operations.

Key Responsibilities
  • Embody our culture and values, providing insight to customers on how to live their passion.
  • Actively engage customers in new and meaningful ways by providing knowledge on our products.
  • Drive customer engagement through store events, promotions, and community projects.
  • Provide training and feedback on our customer experience playbook and performance expectations.
  • Work with the Store Manager to inspire associates to meet and exceed individual and team performance goals.
  • Maintain store merchandising guidelines and communicate inventory and training needs to the Store Manager.
  • Actively participate in providing feedback to the Store Manager to continuously improve the business.
  • Strive for excellence in meeting and exceeding store objectives related to performance, productivity, efficiency, and quality standards.
  • Serve as a resource for general product knowledge to all customers and team members.
  • Maintain personal sales and achieve sales goals.
  • Maintain all safety and security standards and identify potential issues.
Requirements
  • 1-year minimum of work experience in a retail environment, with prior retail management experience a plus.
  • Knowledge and familiarity of active lifestyle choices such as yoga, cycling, Pilates, weight training, running, and nutrition.
  • Ability to socially interact with customers, employees, and business partners inside and outside of the store environment.
  • Ability to work with large teams and have great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
  • High degree of comfort dealing with ambiguity and taking initiative when opportunities arise.
  • Familiarity with retail inventory and POS systems.
  • Self-motivated, a good communicator, and able to bring out the best in others.
  • Ability to multitask, set priorities, and work well under pressure.
  • Flexibility in work hours, open to working evenings, weekends, and national holidays.
About TechStyleOS

TechStyleOS is the globally integrated Operations and Services provider behind some of the fastest-growing online fashion brands in history, including Fabletics, Savage X Fenty, JustFab, ShoeDazzle, and FabKids. We help brands launch, scale, and grow across product categories and geographically.

Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable law.