Medical Assistant

4 weeks ago


Pittsfield, Massachusetts, United States Community Health Program Inc Full time
Certified Medical Assistant Job Summary

The Certified Medical Assistant will collaborate with patients, physicians, and healthcare professionals to deliver exceptional patient care at Community Health Program Inc's Berkshire County practices. This role requires a pleasant and welcoming personality, with the ability to travel to various sites as needed. The successful candidate will contribute to a caring, collaborative, and innovative work environment, supporting the organization's mission, vision, and values.

Key Responsibilities:
  • Welcome and escort patients to exam rooms, preparing them for visits and accurately recording vital signs.
  • Perform patient intake, assisting providers in directing patient care according to written protocols.
  • Assist providers with exams, diagnostic procedures, and therapeutic treatments as requested.
  • Direct patients following visits, ensuring a smooth and efficient experience.
  • May perform EKGs on selected patients, prepare laboratory requests, and deliver specimens to designated areas.
  • Retrieve lab results and x-ray reports, maintaining accurate records and labels.
  • Clean and restock exam rooms as needed, maintaining a clean and organized environment.
  • Administer vaccines (if certified) and maintain professional certification and registration.
  • Update service profiles to accommodate provider scheduling needs, answer and screen outside calls, and provide information to callers.
  • Perform clerical duties as requested, communicating with outside agencies as directed by providers.
  • Answer patient calls and messages, ensuring timely responses to their issues and inquiries.
  • Pre-register patients at the time of appointment scheduling, accurately obtaining information to ensure proper triage.
  • Cross-train to provide backup patient services and reception duties.

Requirements:
  • High school diploma or equivalent, with completion of an accredited Certified Medical Assistant program.
  • Medical office experience and electronic medical records experience are a plus.
  • Massachusetts Certified Medical Assistant Certification is required.

Physical Requirements:
See ADA form

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