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Behavioral Health Case Manager
2 months ago
We are seeking a highly motivated and compassionate Case Manager to join our Behavioral Health Department at the Chinatown Service Center. The successful candidate will be responsible for coordinating and following up on care plans under the direction of a clinical provider or in relation to program services.
Key Responsibilities- Conduct initial client pre-screening to determine service eligibility and appropriateness of case management.
- Link clients with healthcare, psychosocial, and other services.
- Verify and support enrollment in medical care, particularly for uninsured clients.
- Perform client intake, needs assessment, and required paperwork completion.
- Collect core data elements for database input.
- Develop comprehensive care plans jointly with clients, addressing short and long-term health goals.
- Provide referrals to community agencies and assist with transportation arrangements and appointment reminders.
- Bachelor's degree required in a healthcare, social services, human services, or gerontology-related field.
- At least one year of experience in a behavioral health-related field, two years of case management-specific experience preferred.
- Bilingual/bicultural English and Chinese (Cantonese and/or Mandarin) preferred.
- Ability to display sensitivity to all cultures and knowledge of principles and techniques of social, cultural, and intergeneration dynamics of Chinese/Asian immigrants and refugees.
- Self-motivated, self-driven, and able to work independently within the scope of assigned tasks with minimum supervision.
- Resourceful and flexible in response to changing environments and needs.
- Customer service skills with excellent communication and interpersonal skills, both in writing and verbal, to provide support in-person, via telephone, email, and web-based correspondence.
- Proficient in word processing and data entry using Macintosh, Microsoft Word, Excel, and Outlook.
- Reliable transportation.
- Daytime work hours.
- Competitive pay within the nonprofit industry, commensurate with experience.
- Semi-monthly paychecks.
- Collaborative and supportive work environment.
- Opportunities for career growth and professional development.
- Assistance with CMEs/CEUs required in your role with CSC.
- Assistance with state professional license renewals.
- Group health, dental, life, and AD&D for those who work thirty (30)+ hours consistently.
- Paid holidays for regular full-time and part-time status.
- Bonus paid holiday for their birthday, for regular full-time and part-time status.
- Accrued paid sick leave for all levels of employment.
- Accrued paid vacation for those who work thirty (30)+ hours consistently.
- 403(b) retirement plan with up to a 4% matching.
- 457(b) nonqualified plan for those who meet the minimum 'highly compensated' annual salary required.
- Employee assistance program (EAP).
- Tuition reimbursement opportunities for job-related coursework at an accredited community college, state college, or university.
- Annual time to find, enroll, reenroll, or appear at the event(s) for child(ren) school/childcare programs.
- Leave of absence with job protections.
