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  • Service Delivery Expert

    1 day ago

    New London, Connecticut, United States CyberTec Full time

    You will lead a cross-functional project team focused on driving the end-to-end product lifecycle for features and products improving the state's online experience.The work includes overall responsibility for product prioritization as well as uplifting our marketing, design, engineers, and service leaders.

Product Lifecycle Manager

2 weeks ago

New London, Connecticut, United States CyberTec Full time
About the Position
The Digital Product Owner will be part of a team creating simple experiences personalized for everyone. We are looking for someone who thrives while planning, discovery, development, testing, and analyzing during the product lifecycle. If you enjoy solving complex problems with a curious, supportive, high-performing team, then CyberTec is the place for you.

Main Objectives
  • To drive the end-to-end product lifecycle for features and products improving the state's online experience.
  • To own and prioritize the product backlog, balancing the requirements of service owners and business stakeholders.
  • To translate product roadmap features into well-defined product requirements/user stories an acceptance test criterion.

Requirements
  • At least 3 years of experience in Product Management with the following:
    • Support the Digital Product Owner in the ideation, technical development, and launch of innovative digital experiences that make it easier to find and utilize state services.
    • Assist in the creation and articulation of the product roadmap.
    • Key partner in establishing regular cadence of embedding user research.
    • Own and prioritize the product backlog, balancing the requirements of service owners and business stakeholders.
    • Translate product roadmap features into well-defined product requirements/user stories an acceptance test criterion.
    • Enable analytics-driven decision making to evolve products with appropriate reporting to understand overall performance and user satisfaction.
    • Coordinate communication, escalate and facilitate resolution of risks, issues, and changes tied to the product backlog.
  • At least 2 years of experience in Digital Platforms, Tools and Discipline with the following: