Guest Experience Specialist

1 day ago


Cedar Hill, Texas, United States Wingstop Full time

Company Overview
Wingstop is a fast-growing restaurant chain committed to serving the highest-quality ingredients and delivering exceptional customer service. We are passionate about creating a fun and dynamic work environment where our team members feel valued and empowered to succeed.

Job Description
As a Guest Service Team Member, you will be responsible for delivering World Class service to all guests who walk into the restaurant. This includes interacting with guests in a friendly and professional manner, taking orders accurately and efficiently, and resolving any issues that may arise during their visit.

Key Responsibilities:

  • Provide World Class service to all guests who walk into the restaurant;
  • Take orders accurately and efficiently;
  • Handle customer inquiries and resolve any issues that may arise;
  • Work collaboratively with your team to ensure seamless execution of daily operations.

Requirements:

  • You must have excellent communication and interpersonal skills;
  • Ability to work well under pressure and maintain a calm demeanor during peak hours;
  • You should be able to work a flexible schedule, including evenings, weekends, and holidays;
  • Able to lift up to 25 pounds and stand for long periods of time.

Benefits:

  • A competitive salary of approximately $12-$15 per hour depending on location and experience;
  • A fun and dynamic work environment;
  • Ongoing training and development opportunities;
  • A generous employee discount program;
  • A comprehensive benefits package, including medical, dental, and vision insurance.


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