Logistics Operations Director

3 weeks ago


Los Angeles, California, United States Gently US Inc Full time

Gently US Inc Overview

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As a leading provider of same-day fulfillment and delivery services, Gently US Inc is revolutionizing the e-commerce and retail landscape. With significant early-stage funding, rapid growth, and partnerships with top brands, we are seeking an experienced Head of Logistics Operations to join our leadership team.

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The ideal candidate will have a proven track record of scaling logistics operations in a senior leadership role, with direct responsibility for P&L. They will be responsible for developing and implementing a scalable logistics infrastructure, leading data-driven operational excellence, and overseeing systems and processes.

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We offer a competitive salary range of $150,000-$180,000 (including bonus) plus a comprehensive stock option package as a key member of our leadership team.

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About the Role

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We are looking for a highly motivated and experienced professional to lead our logistics operations. The successful candidate will have a strong understanding of supply chain best practices, industry trends, and emerging technologies. They will be responsible for:

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  • Developing and implementing a scalable logistics infrastructure to support rapid growth across fleet management, middle mile transportation, sortation, warehouse management, fulfillment, and last-mile delivery.">
  • Leading and implementing data-driven procedures and systems across the company to ensure operational efficiency, customer satisfaction, and effectiveness.">
  • Developing and implementing robust supply chain metrics, cost models, and KPIs to measure performance and track progress against goals.">
  • Overseeing day-to-day logistics operations and workforce, ensuring timely and cost-effective fulfillment and delivery.">
  • Managing relationships with third-party logistics providers and negotiating contracts to optimize costs and service levels.">
  • Providing leadership for continuous improvement in current logistic setup (e.g., processes, technology/tools, physical infrastructure, vendor partnerships, etc.).">
  • Directly responsible for P&L, compliance, and workforce (e.g., hiring, training, and developing logistics staff).">
  • Proactively communicating supply chain issues, risks, and opportunities to senior management and driving collaborative solutions.">
  • Working with Sales and Marketing to forecast and plan for changes in demand and making necessary adjustments to optimize assets and resources.">
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Requirements

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The ideal candidate will have:

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  • 10-15 years' experience in logistics, supply chain, 3PL, last-mile, operations, or related field, especially in an entrepreneurial environment.">
  • Substantial experience in developing logistics/last-mile operations for both retail and DTC eCommerce business.">
  • Proven track record of scaling operations from a pre-seed / seed company to series B or later in a senior leadership role, with direct responsibility of P&L.">
  • Proven track record of adopting technology and analytical solutions to optimize logistical processes and achieve business objectives.">
  • Strong understanding of supply chain best practices, industry trends, and emerging technologies.">
  • Entrepreneurial, growth mindset, scrappy, roll-up-the-sleeves attitude.">
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Benefits

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We offer a competitive total compensation package of $150,000-$180,000 (including bonus) plus a comprehensive stock option package as a key member of our leadership team.

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Location

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This role will be based in Los Angeles, CA, and report directly to the company founders.



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