Gaming Machine Maintenance Specialist

2 weeks ago


Joliet Illinois, United States Hollywood Casino Joliet Full time

TRANSFORMING ENTERTAINMENT

YOUR ROLE:
At Hollywood Casino Joliet, we are on the lookout for individuals who thrive in a vibrant environment.

Be part of an exhilarating sector where the pace is dynamic and engaging.

Work alongside a diverse group of colleagues who share a passion for enhancing guest experiences.

We prioritize your professional development and provide the necessary resources to help you broaden your career horizons.

Discover more about our benefits, retirement plans, employee perks, career pathways, advancement opportunities, scholarships, and more.

YOUR CONTRIBUTIONS:
Responsible for the upkeep and repair of electrical and mechanical systems on electronic gaming devices, kiosks, and signage.

Utilizes sound judgment to decide whether to fix or replace faulty components of gaming machines, adhering to established protocols.


This role requires delivering exceptional guest service and fostering a positive atmosphere to ensure an enjoyable experience for both guests and team members.

Responds to service requests; diagnoses and resolves electrical and mechanical issues.

Conducts preventive maintenance on gaming machines as instructed.

Assists supervisory staff in addressing guest concerns related to equipment malfunctions.

Cleans gaming machines and surrounding areas as required.

Diagnoses, repairs, and programs progressive signage.

Identifies and resolves electronic component or wiring issues.

Assists in the setup or relocation of equipment.

Tests and troubleshoots equipment functionality following maintenance work in collaboration with regulatory representatives.

Other responsibilities as assigned.

WHAT WE SEEK:
Must be at least 21 years of age.

A High School Diploma or GED equivalent is required.

One to two years of training and/or experience in Electrical/Electronics is preferred.

Some background in electrical/electronics, with the ability to diagnose and troubleshoot issues.

Proficiency in English is necessary.

Must be capable of lifting 50 pounds and team lifting up to 400 pounds.

Availability to work overnight and weekend shifts is required.

PHYSICAL REQUIREMENTS
While performing the duties of this position, the employee is frequently required to communicate effectively. The employee is consistently required to stand and walk. The employee is regularly required to sit, reach with hands and arms, bend, kneel, and crouch. Must be able to push and pull carts and equipment weighing up to 250 lbs. Must be able to team push and pull carts and equipment weighing up to 400 lbs.

The employee must be able to lift and/or move 50 lbs to a height of four (4) feet, and occasionally team lift over 400 lbs.

The employee is consistently required to navigate stairs. Manual dexterity is essential for operating all necessary equipment.

Specific vision abilities required for this role include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus, with the most common visual functions being near vision and depth perception.


STAY ENGAGED

CONNECT WITH US:


We have established ourselves as a leading provider of integrated entertainment, sports content, and casino gaming experiences through our various locations and online platforms.

Being a frontrunner in the industry entails more than just providing enjoyment.

We are dedicated to principles such as diversity and sustainability — for our community, our team members, our partners, and our environment.

We are redefining entertainment. Engage with us.

Equal Opportunity Employer

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