Appliance Repair Specialist

2 weeks ago


Burlingame, California, United States Electric Express Appliance Repair Full time
Job Summary

We are seeking a skilled Appliance Repair Technician to join our team at Electric Express Appliance Inc. As a leading service company, we deliver exceptional customer service and provide unparalleled support and training to service top appliance brands.

Responsibilities
  • Meet with customers to determine service problems and provide estimates as needed.
  • Diagnose and repair major appliances such as refrigerators, washers and dryers, gas/electric stoves, microwave ovens, and dishwashers.
  • Meet or exceed key performance indicator metrics for performance incentives.
  • Utilize handheld devices and iPad to update work orders in a paperless environment.
  • Consistently deliver a 5 Star customer experience.
Requirements
  • Must be enthusiastic and customer service-focused.
  • Knowledge of principles and processes for providing customer and personal services.
  • Willingness to learn and develop skills.
  • Valid driver's license.
  • Ability to read, write, and speak English (bi-lingual is a plus).
  • Must be able to lift or maneuver 50 pounds.
  • High school diploma or equivalent.
  • Prior experience in appliance repair, HVAC, electrical, or related fields preferred.
About Us

Electric Express Appliance Inc. is an independently owned and operated business. We offer a competitive salary, paid time off, medical benefits, retirement savings, and a company vehicle. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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