Delivery Coordinator

2 weeks ago


Abilene, Texas, United States McCoy's Building Supply Full time
Job Summary

The Delivery Coordinator will be responsible for assigning company truck drivers for the delivery of product by performing the duties below.

Key Responsibilities
  • Plan an efficient delivery and pick-up route by assigning trucks according to factors such as length and purpose of the trip, freight requirements and capacity, and preference of delivery method.
  • Estimate date and time of delivery to customer. Record time of departure, destination, cargo, and expected time of return. Monitor equipment utilization and productivity.
  • Issue keys, record sheets, and bills of lading/invoice copies to drivers.
  • Investigate overdue vehicles and deliveries.
  • Interface with customers and other employees to expedite loads or locate missing, misrouted, delayed, or damaged merchandise.
  • Assist customers in resolving complaints, including escalating them to management when appropriate.
  • Maintain record of mileage, fuel used, repairs made, and other expenses.
  • Assign helpers to drivers if needed.
  • Operate cash register, when necessary, accurately and efficiently to ensure customer satisfaction.
  • Operate a forklift when necessary.
  • Perform other related duties as assigned.
Requirements
  • Excellent communication skills.
  • Ability to plan delivery routes.
  • Ability to maintain basic logs and records.
  • Proficient with Microsoft Office Suite, MAC21 and other related software.
  • Ability to operate available equipment, such as cash registers, calculators, or scanners.
  • Ability to perform basic math calculations.
  • Must have a current driver's license and auto liability insurance.
Education and Experience
  • A high school diploma or equivalent is required.
  • Forklift operator certification.
  • Successful completion of on-the-job training; completing levels 1 and 2 of the positional training offered.

Mccoy's is an equal opportunity employer. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodations in the application and/or interview process should contact a representative of the People Development Department at (866) 896-0884. EOE, AAP, D, F, VA


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