Retail Banking Professional

2 weeks ago


Granville, New York, United States TD Bank Group Full time
About the Opportunity

We are looking for a Retail Banking Professional to join our team at TD Bank Group. As a Teller, you will play a vital role in delivering exceptional customer experiences while processing everyday banking transactions with accuracy and efficiency.

In this role, you will have the opportunity to develop your skills in customer service, sales, and operations, while working in a dynamic and supportive team environment. The ideal candidate will have a strong passion for delivering legendary customer service and a desire to grow their career within our organization.

Estimated salary: $22 - $27 per hour.

About the Job

The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency. Key responsibilities include:

  • Responding to and resolving customer inquiries and concerns using standard procedures and escalating to management as necessary
  • Engaging in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately
  • Understanding customer preferences with banking (when and how they want) and educating customers on self-service/digital options that meet their needs
Requirements

To be successful in this role, you will need:

  • A High school diploma or GED
  • 6 months work related experience preferred; or equivalent can be demonstrated through any of the following: volunteering, education, military experience
  • Excellent communication and interpersonal skills
About Us

TD Bank Group is committed to delivering outstanding customer service and building long-term relationships with our customers. We offer a comprehensive benefits package, competitive compensation, and opportunities for professional growth and development.



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