Patient Financial Advocate

1 week ago


Northbrook, Ohio, United States USA Clinics Group Full time
Job Summary

We are seeking a dedicated Patient Financial Advocate to join our team at USA Vein Clinics. As a key member of our revenue cycle department, you will play a critical role in ensuring the efficient and accurate processing of patient payments.

About the Role

The successful candidate will be responsible for contacting patients regarding their outstanding balances, resolving missing data issues, answering questions about why a patient has a liability, and securing payment. They will work closely with the Manager of Revenue Cycle to ensure patients are being appropriately informed about their financial responsibility.

This role involves utilizing a dialer to contact patients, providing clear explanations of their benefits, and negotiating payment plans that meet company guidelines. The ideal candidate will have strong communication skills, attention to detail, and the ability to work independently in a team environment.

Key Responsibilities
  • Contact patients via phone to discuss outstanding balances and resolve any issues
  • Work with patients to understand their insurance coverage and negotiate payment plans
  • Document all patient interactions accurately and efficiently
  • Collaborate with the Manager of Revenue Cycle to ensure compliance with all applicable rules and regulations
Requirements
  • High School Diploma or equivalent required
  • 1+ years of experience in medical billing or collections
  • Strong interpersonal and communication skills
  • Ability to work independently in a fast-paced environment
What We Offer
  • A competitive salary range of $55,000 - $65,000 per year
  • A comprehensive benefits package including health, dental, and vision insurance
  • 401(k) matching program


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