Sustainability-Focused General Manager
3 weeks ago
General Manager - Purple Waves Caf and Wine Bar
Job Type :
Full-time
About Us:
At Purple Waves, we are committed to blending sustainable practices with exceptional service in our vibrant caf and wine bar. Our establishment promotes locally sourced, ethically produced food and beverages, with a unique emphasis on circularity, reducing waste, and fostering a welcoming community-driven atmosphere.
As a passionate and experienced General Manager, you will help us lead in the sustainability sector while delivering an outstanding customer experience.
Position Summary:
The General Manager will oversee the daily operations of the caf and wine bar, ensuring the highest standards of service and operational efficiency. This includes managing a team of baristas, servers, kitchen staff, and administrative personnel, promoting a culture of sustainability, inclusivity, and customer-focused service.
You will work closely with the owners, staff, and local suppliers to create an engaging environment that supports our mission.
Leadership & Team Management:
- Lead, manage, and motivate a team of staff members, promoting a culture of sustainability, inclusivity, and customer-focused service.
- Recruit, train, and develop staff members, ensuring all employees are aligned with our sustainability values and are knowledgeable about our food and beverage offerings.
- Schedule staff shifts, manage labor costs, and ensure adequate staffing levels for peak times while maintaining budgetary controls.
- Conduct regular team meetings to provide updates on policies, sustainability goals, and performance metrics.
Operational Management:
- Oversee daily caf and wine bar operations, including food preparation, service quality, and cleanliness, ensuring all health and safety standards are met.
- Collaborate with the kitchen and bar staff to maintain sustainable practices, such as zero-waste initiatives, composting, and energy-efficient processes.
- Manage inventory, ordering, and vendor relationships, with a focus on sourcing local, organic, and fair-trade products.
- Ensure an outstanding customer experience by maintaining high standards of service, ambiance, and product quality.
- Create a welcoming, family-friendly environment that caters to a diverse range of customers.
- Resolve customer complaints and issues promptly and professionally, ensuring guest satisfaction.
Financial Management:
- Oversee budgeting, financial planning, and performance analysis, ensuring profitability while staying true to the caf's sustainability goals.
- Manage costs and expenses, including labor, supplies, and overhead, without compromising quality or environmental impact.
- Monitor and analyze sales, inventory, and financial data, providing regular reports to the owners.
Educate staff and customers about the caf's sustainable practices, creating a space where sustainability is celebrated and understood by all.
Marketing & Community Engagement:
- Work with the marketing team to promote the caf and wine bar, focusing on our sustainability initiatives, events, and community involvement.
- Develop partnerships with local businesses, farmers, and environmental organizations to promote sustainable food systems and expand the caf's reach.
- Plan and host events that align with our mission, such as sustainability workshops, wine tastings, and family-friendly community gatherings.
- Engage with social media and other platforms to enhance the caf's visibility and communicate our values.
Experience :
Minimum of 3 years of experience in hospitality management, preferably in a caf, restaurant, or wine bar setting. Experience in managing sustainability initiatives is a plus.
- Education (preferred) : Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred but not required. Relevant work experience may substitute.
- Skills :
Strong leadership, communication, and organizational skills, with a proven ability to manage a team and operate a business efficiently.
- Knowledge (preferred) : Deep understanding of sustainable practices in the food and beverage industry, including sourcing, waste reduction, and energy efficiency.
- Technology :
- A passion for delivering exceptional customer service and fostering a community-focused environment.
- How to Apply:
Please submit your resume and a cover letter outlining your relevant experience and why you are passionate about leading a sustainability-focused caf and wine bar in Manhattan.
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