Shift Lead II

16 hours ago


Citrus Heights, California, United States Chuze Fitness Full time
Job Summary

We are seeking a highly motivated and experienced Shift Lead II to join our team at Chuze Fitness. As a Shift Lead II, you will play a critical role in overseeing our Team Members and Shift Leads, ensuring a vibrant, professional, and efficient work environment.

Key Responsibilities
  • Lead by example, setting the standard for excellence and ensuring a high level of customer service.
  • Collaborate with your team to maintain a clean and welcoming gym environment.
  • Provide exceptional service to members, answering questions, and resolving issues in a timely and professional manner.
  • Manage front desk administrative duties, including membership sign-ups, prospect tours, and point-of-sale transactions.
  • Supervise member management software reports and process data entry.
  • Train and develop the team by providing coaching and feedback.
  • Collaborate with the management team to onboard and recruit new team members.
Requirements
  • At least 2+ years of customer service experience.
  • Previous experience leading a team.
  • Excellent communication skills in person and over the phone.
  • Ability to work varied hours regularly, including weekends and opening/closing shifts.
  • Ability to receive and deliver feedback.
  • Ability to multi-task and handle shifting priorities.
  • Attention to detail.
  • Teamwork-based work style.
Perks and Benefits
  • $21.68/hour.
  • Free Chuze Fitness Membership.
  • Discounts on retail purchases and through vendor partners.
  • Training and growth opportunities.
  • Team building events and annual parties.
  • Accrued PTO, sick leave, and paid holidays.
  • Medical, Dental, Vision, and other supplemental insurance (with large employer contribution).
  • 401k (eligible after 30 days of employment).
About Chuze Fitness

Chuze Fitness is an Equal Opportunity Employer. We consider candidates solely based on merit. Background check is required for this position.



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