Shift Lead II
16 hours ago
We are seeking a highly motivated and experienced Shift Lead II to join our team at Chuze Fitness. As a Shift Lead II, you will play a critical role in overseeing our Team Members and Shift Leads, ensuring a vibrant, professional, and efficient work environment.
Key Responsibilities- Lead by example, setting the standard for excellence and ensuring a high level of customer service.
- Collaborate with your team to maintain a clean and welcoming gym environment.
- Provide exceptional service to members, answering questions, and resolving issues in a timely and professional manner.
- Manage front desk administrative duties, including membership sign-ups, prospect tours, and point-of-sale transactions.
- Supervise member management software reports and process data entry.
- Train and develop the team by providing coaching and feedback.
- Collaborate with the management team to onboard and recruit new team members.
- At least 2+ years of customer service experience.
- Previous experience leading a team.
- Excellent communication skills in person and over the phone.
- Ability to work varied hours regularly, including weekends and opening/closing shifts.
- Ability to receive and deliver feedback.
- Ability to multi-task and handle shifting priorities.
- Attention to detail.
- Teamwork-based work style.
- $21.68/hour.
- Free Chuze Fitness Membership.
- Discounts on retail purchases and through vendor partners.
- Training and growth opportunities.
- Team building events and annual parties.
- Accrued PTO, sick leave, and paid holidays.
- Medical, Dental, Vision, and other supplemental insurance (with large employer contribution).
- 401k (eligible after 30 days of employment).
Chuze Fitness is an Equal Opportunity Employer. We consider candidates solely based on merit. Background check is required for this position.
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