Senior Account Representative

3 weeks ago


NV United States Cox Communications Full time
About the Role

The Advanced Convention Services (ACS) Senior Account Manager is responsible for developing and maintaining relationships with clients by leveraging all ACS products to meet and/or exceed sales quotas and ultimately helping to grow business. This role requires a strong understanding of the convention industry and the ability to effectively communicate with clients to understand their needs and provide tailored solutions.

Key Responsibilities
  • Develop and maintain relationships with clients to identify new business opportunities and increase sales revenue.
  • Collaborate with the ACS Sales Manager to effectively take ownership of onsite sales operations and ensure seamless execution of events.
  • Travel as required to assist in acquiring new business, turning over new convention centers, and training new convention center sales staff.
  • Identify key decision makers and develop effective presentations to secure new business opportunities.
  • Stay up-to-date on all convention pricing and service options to provide the best solutions for clients.
  • Responsible for day-to-day account management of all assigned accounts, including quoting, billing, and support.
Requirements
  • 6 years of experience in a related field (Convention-Related Sales and Support, Sales, Customer Service in Hospitality); or a BS/BA degree in a related discipline with 2 years of experience in a related field; or MS/MA degree in a related discipline.
  • Strong interpersonal skills, including tact, diplomacy, and flexibility to work effectively with peers, event vendors, boundary and building partners, and customers.
  • Demonstrated experience using computer applications, including data statistical, work processing, spreadsheet, and presentation software (Microsoft Office Suite).
  • Polished written and verbal communication skills.
  • Solid organizational, analytical, and collaborative skills.
Compensation and Benefits

The salary range for this role is $40,000 to $60,000 per year, with an annual incentive/commission target of $20,000. Additionally, Cox Communications offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members.



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