Food Service Operations Director

1 week ago


Holyoke, Massachusetts, United States 110 Grill Full time
About 110 Grill
As a leading modern American cuisine restaurant chain with 40 locations across MA, CT, RI, NY, and NH, we are dedicated to serving high-quality ingredients sourced from local suppliers in a trendy casual atmosphere. Our team-oriented approach focuses on creating memorable experiences for guests while maintaining a fun, professional work environment.

Salary Information
We offer competitive pay, including an estimated annual salary of $80,000 - $100,000 based on experience and location. Benefits include opportunities for career advancement and employee growth within our rapidly expanding organization.

Job Description:
As a Restaurant Manager at 110 Grill, you will be responsible for overseeing the day-to-day operations of our restaurants, ensuring a high level of customer satisfaction through exceptional service and quality food preparation. Key responsibilities include:
  • Supervising up to 50 team members to maintain efficient service standards.
  • Managing guest experiences, resolving issues professionally, and ensuring seamless communication among staff.
  • Maintaining high standards of ingredient quality and food preparation.
  • Training and managing front-of-house personnel to provide excellent customer service.
  • Creating and adjusting staff schedules to meet business needs.
  • Ensuring adherence to all company policies and procedures.


Requirements and Qualifications
To succeed as a Restaurant Manager at 110 Grill, you should possess:
  • Prior experience in hospitality or a related field.
  • Strong leadership qualities with the ability to motivate and train teams effectively.
  • The capacity to thrive in fast-paced environments and manage multiple tasks simultaneously.
  • Excellent written and verbal communication skills, with the ability to convey complex information clearly.
  • A keen eye for detail and commitment to maintaining high standards.


Benefits
In addition to competitive pay and benefits, we offer opportunities for career growth and development within our organization. Join our dynamic team and contribute to the success of 110 Grill
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