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Customer Service Representative

2 months ago

Moody, United States Domino's Franchise Full time
Job Description

As a valued member of the Domino's Franchise team, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our stores. Your primary responsibilities will include:

Key Responsibilities:
  • Customer Service: Greet customers in a friendly and professional manner, respond to their inquiries, and resolve any issues in a timely and satisfactory manner.
  • Order Taking: Accurately take orders from customers, either in person or over the phone, and ensure that orders are fulfilled promptly and correctly.
  • Product Preparation: Prepare and package food and beverages for customers, adhering to Domino's high standards of quality and presentation.
  • Store Maintenance: Maintain a clean and organized store environment, including the kitchen, dining area, and restrooms.
  • Marketing and Promotions: Participate in marketing and promotional activities to drive sales and increase customer engagement.
  • Order Fulfillment: Ensure that orders are fulfilled accurately and efficiently, including preparing orders for pickup or delivery.
Requirements:
  • Age: Be at least 16 years of age.
  • Background Check: Pass a background check as required by the company.
  • Communication Skills: Possess excellent written and verbal communication skills to interact with customers, management, and colleagues.
  • Multi-Tasking: Demonstrate the ability to multi-task and work in a fast-paced environment.
  • Adaptability: Be able to adjust to changing priorities and adapt to new situations.
  • Computer Skills: Have basic computer skills to operate a keyboard or touch screen.
  • Teamwork: Work effectively as part of a team to achieve common goals.
  • Math Skills: Possess basic math skills to handle cash and make change accurately.
Additional Information:

All employee information will be kept confidential in accordance with EEO guidelines.