Fiber Communications Specialist

3 days ago

Portsmouth, Virginia, United States Consolidated Communications Full time
Key Responsibilities

The Direct Sales Representative will be responsible for driving sales across Consolidated Communications' assigned serviceable area. This involves actively engaging with customers in a direct-to-consumer environment to promote the sale of Consolidated Communications' products and services.

Key Accountabilities
  • Residential Door-to-Door Engagement: The representative will serve as a brand ambassador in residential communities, honing their communication and relationship-building skills.
  • Neighborhood Market Analysis and Prospecting: The representative will identify key neighborhoods for Fidium by understanding market trends and customer preferences.
  • Customized Solution Presentation: The representative will learn to tailor their approach for different clients, from homeowners to local businesses and apartment complexes.
  • Representation at Company-Sponsored Events: The representative will grow their public speaking and networking skills by representing Fidium at various events.
  • Focused Re-engagement and Relationship Cultivation: The representative will develop the art of strategic follow-ups, crucial for building lasting customer relationships.
  • Participation in Event Planning and Execution: The representative will get involved in the organization of company events, enhancing their ability to manage projects and collaborate effectively in a team setting.
  • Engagement with Multi-Dwelling Units: The representative will specialize in understanding and addressing the unique needs of MDUs, growing in areas of account management and strategic planning.
Requirements

The ideal candidate will possess the following qualifications:

  • Proven ability to sell services in a door-to-door or direct-to-consumer environment.
  • A proven ability to succeed in a goal and incentive-based work environment.
  • Ability to read, write, and speak the English language to communicate with employees, customers, and suppliers.
  • High comfort level with personal technology, such as mobile devices.
  • Knowledge and ability to use computer and software applications.
  • Ability to travel as required to assist in other market sales campaigns or event support.
Education

The ideal candidate will have a High School diploma or GED, with some college or equivalent work experience preferred.

Preferred Qualifications

The ideal candidate will possess the following preferred qualifications:

  • Experience in selling door-to-door or direct-to-consumer environment, customer service, or experience with related telecommunications products.
Benefits

Consolidated Communications offers a comprehensive and competitive benefits package, including:

  • 401(k) matching.
  • Medical, Rx, Dental, and Vision insurance.
  • Disability insurance.
  • Flexible spending account.
  • Health savings account.
  • Life insurance.
  • Tuition reimbursement.
  • Paid vacation and personal days.
  • Paid holidays.
  • Employee Assistance Program.
  • Annual bonus program to eligible employees based on organization performance.

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